Maintain-IT Service Offerings
Maintain-IT was created to meet the needs for residential workstations, business workstations, laptop users, and servers. The following chart details the services included in each Maintain-IT Plans.
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| Description | |||||
| Basic Settings Includes: Power Settings, Auto Update Settings, Regular Temp Files Removal & Firewall Settings |  | | | | |
| Patches & Updates Includes: Windows XP, Windows Vista, Server 2000, Server 2003 and Server 2008 Operating Systems | | | | | |
| Open Support Ticket With A Couple Clicks Open A Support Ticket Labor Charges NOT INCLUDED | | | | | |
| Remote Control Client Allows SBBS Technicians To Remotely Access Workstation Upon Request For Support/Troubleshooting | | | | | |
| Registry Edit (RegEdit) Disabled Protects Workstation From Manual Edits To System Registry | | | | | |
| Defragmentation of C Hard Drive NOTE: Gold/Server Plans - Run Every 3 Days - Silver Plan Runs Once Per Month | | | | | |
| Monitoring: Anti-Virus Subscription, Scans & Removal Requires SBBS AVG Subscription Includes: Daily Scans, Updates, & Monitoring | | | | | |
| Malware Scan & Removal Includes: Corporate license of Malwarebytes |  | | | | |
| System Cleanup Includes: IE Temporary Files, XP Temporary Files | | | | | |
| Adobe Reader Updates Includes: Removal Of Old Reader Version(s), Installation of Current Adobe Reader | | | | | |
| Adobe Flash Player Installation & Updates Includes: Removal Of Old Flash Player Version(s), Installation of Current Adobe Flash Player | | | | | |
| Check Battery Status, CPU Thermal Status, & SMART Disk Status | | | | | |
| Monitoring: Hard Drive Errors & Hard Drive Space | | | | | |
| Monitoring: Internet Connection | | | | | |
| Office 2003 Compatiabilty Pack Enables Office 2003 Users To Open/Save Office 2007 Documents | | | | | |
| Java Installation & Updates | | | | | |
| Internet Explorer Optimization Includes Removal Google & Yahoo Toolbar(s) | | | | | |
| Login Welcome Message - OPTIONAL Can Be Customized With Company's IT Policy. Users Must Agree Before Logging In | | | | | |
| Website Blocking - OPTIONAL Can Be Customized To Block Specific Website Addresses (i.e. facebook.com, myspace.com, hotmail.com) | | | | | |
| USB Hard Drives Disabled - OPTIONAL Disables ALL External USB Hard Drives and Flash Drives. | | | | | |
| Tape Backup Monitoring Requires BackupExec - Monitoring of Service & Backup Log | | | | | |
What Is The Difference Between Residential Gold & Business Gold?
Good question! The answer is absolutely nothing EXCEPT the time when maintenance is performed. When maintenance is being performed, the workstation CANNOT be used. During maintenance the workstation may be rebooted 1 or more times without notice. If you need access to your workstation during the day (12PM to 4PM) you should NOT choose a residential plan.